Two ways to turn a room
Some properties clean as the day allows. Others keep one order for every room. Both are set out here, with the limits of each.
Back to HomeWhere this page comes from
Most small properties start with whatever works: whoever is on shift knows the rooms, and that is enough for a few rooms. The trouble shows later, when a person leaves, when a second building opens, or when a busy Sunday squeezes the window between check-out and check-in. This page lists what changes when the order is written down, and what does not.
Side by side
An improvised routine
- The order is left to whoever is on shift
- The last look is a glance, not a list
- Notes differ from person to person
- Often the right choice for one room or a very low volume
The Frieze Protocol sequence
- Five stages in one order, in every room
- The last look is read off a printed standard sheet
- A dated record with photographs for each room
- Meant for properties with several rooms to turn in one window
Three things the order buys
Comparable results
Linen, bathroom, surfaces, restock, final check: the same line-up in every room makes one room easy to compare with the next.
A sheet to point at
When the last look follows the printed sheet, a missed item has a name and a stage, and the conversation about it stays short.
A window you can test
Before a booking, the check-out and check-in times are laid against the number of rooms, so a window that cannot work is spotted on paper.
What an order cannot do
A fixed sequence does not make a worn mattress new, and it does not promise how a room will look to a particular guest. The state of a room still depends on the room, on what was left in it and on the minutes available. What the sequence changes is traceability: if something is missed, the record shows at which stage.
It also costs some flexibility. A team that must finish the bathroom before the surfaces cannot rearrange the order to suit a one-off request without that being noted on the sheet.
Reading the price
What a price covers
A starting price covers the five stages, the final check against the sheet and the dated record. Consumables you ask us to supply, or work outside the written scope, are quoted separately in writing.
What it does not tell you
Whether the sequence pays for itself depends on your rooms, your staff and your volume. We do not publish savings figures, because we would have to invent them.
For a very small property
If you run one or two rooms and the same person cleans them every time, an improvised routine may serve you better than a booked service, and a written checklist of your own would already close most of the gap. The sequence earns its place when several rooms must turn inside one window, or when more than one person does the work.
Two assumptions, checked
“A fixed order must be slower”
Not necessarily. Finishing one stage in the whole room before starting the next cuts down walking back to a bathroom for a forgotten towel. The indicative times are on the standard turnover page.
“Any team will leave the same result”
Teams differ. A written sheet narrows the difference at the final check, which is the part most often left to individual judgment.
Compare it with your own routine
Write in with the number of rooms and the window between check-out and check-in. The first step is a conversation, not a booking.
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